Receiving a doll to any location is similar to receiving a package, once you have chosen what doll you want, entered the shipping information (address, special instructions, contact information) and paid the doll will be delivered, how you want, and where you want. When ordering the doll you will be prompted with a box labeled special instructions. When we ask for instructions, we want to know exactly how you want the delivery to take place, meaning, if you want us to enter through a side entrance, if you want us to knock three times instead of four, if you want us to call upon arrival. We take the privacy of our customers very seriously, and want to maintain an excellent relationship with all of our customers.